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Cookie Policy

Effective Date: April 1, 2026  ·  Last Updated: April 1, 2026  ·  Jurisdiction: Ontario, Canada

We value your privacy. This Cookie Policy explains what cookies and similar tracking technologies are used on the SYNC-Gift platform, why we use them, and how you can control your preferences. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the site to remember your actions and preferences over time. Similar technologies include local storage, session storage, pixel tags, and web beacons — all referred to collectively as "cookies" in this policy.

2. Who Sets Cookies on This Site?

First-party cookies are set directly by SYNC-Gift Inc. and are used to operate the platform and remember your preferences.

Third-party cookies may be set by service providers we use — such as our consent management platform (Termly), payment processor (Stripe), and analytics tools. These third parties operate under their own privacy policies.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take — such as logging in, setting your PIN, or processing a payment. Without these cookies, core features of the platform will not work.

Legal basis: Contract performance and legitimate interests. These cannot be disabled.

3.2 Preference / Functional Cookies

These cookies allow the platform to remember choices you make and provide enhanced, personalised features — such as your language setting, currency preference, and display settings.

Legal basis: Consent. You may disable these without affecting core platform functionality.

3.3 Analytics / Performance Cookies

These cookies help us understand how visitors interact with our platform so we can improve the user experience. All data collected is aggregated and anonymised — it does not identify individual users.

Legal basis: Consent. You may opt out at any time without affecting your access to the platform.

3.4 Marketing / Targeting Cookies

Marketing cookies are only activated with your explicit consent. They are used to deliver relevant advertising and to measure the effectiveness of marketing campaigns. SYNC-Gift does not currently run advertising networks, but our third-party partners (such as social media platforms) may set these cookies if you consent.

Legal basis: Explicit consent only. You may withdraw consent at any time using our Consent Preferences link in the footer.

4. Specific Cookies in Use

Cookie Name Provider Category Duration Purpose
sync_session SYNC-Gift Necessary Session Authenticates logged-in users
sync_admin SYNC-Gift Necessary Session Admin dashboard authentication
termly-consent Termly Necessary 1 year Stores your consent preferences
__stripe_mid Stripe Necessary 1 year Fraud prevention for payments
__stripe_sid Stripe Necessary 30 min Secure payment session

This table reflects known cookies. Additional cookies may be set by third-party integrations as features are enabled. Our Termly scanner keeps this list current.

5. How to Manage Your Cookie Preferences

5.1 Termly Consent Manager

You can review and update your cookie choices at any time by clicking "Consent Preferences" in the footer of our website. This opens our consent management panel where you can enable or disable each cookie category individually.

5.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may prevent you from logging in or using core features.

5.3 Opt-Out Links

6. Cookies and the Mobile App

The SYNC-Gift mobile application (iOS and Android) does not use browser cookies. The app uses secure device storage (Expo SecureStore / AsyncStorage) to persist authentication sessions locally on your device. These are governed by the mobile platform's privacy controls and are not accessible by third parties.

7. Do Not Track

Some browsers transmit a "Do Not Track" (DNT) signal. We currently do not alter our data collection practices in response to DNT signals, as there is no uniform standard for how companies should respond. However, you can use our Consent Preferences tool or browser settings to limit non-essential cookies at any time.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our data practices. Any material changes will be communicated via a notice on our website or by email at least 14 days before they take effect. The updated date at the top of this page will always reflect the most recent revision.

9. Contact Us

If you have questions about our use of cookies or this policy: